Privacy Policy

The Short Version

Information We Collect

Information You Provide

The only information you can give us directly is whatever you choose to put in an email to us. We use it to reply and for nothing else.

Information You Enter Into Tools

The urgency checker, cost calculator, recovery tracker, food checker, tooth chart, and visit notes builder all run inside your browser. Your answers, dates, and notes are not transmitted to our servers and we cannot see them. Some tools remember a setting for you (for example, the date of your procedure in the recovery tracker) by saving it in your own browser's local storage. It stays on your device, and you can remove it with the tool's clear button or by clearing your browser data.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address (anonymized)
• Pages visited and time spent on pages
• Referring website
• General location (country/region level)

Cookies and Tracking Technologies

We use the following tracking technologies:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your browsing behavior. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
• Analytics events: We may record that a tool was opened or completed, so we know which tools are useful. We do not attach your answers, scores, or results to those events.
• Affiliate partner tracking cookies: If you click a link to a partner's website, that partner may set a cookie to attribute the referral.
• Essential cookies: For basic website functionality.

How We Use Your Information

We use the information we collect to:

• Provide and improve our content and tools
• Respond to email you send us
• Analyze aggregate website usage to improve the experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or share personal information with dental providers, insurers, marketers, or lead buyers. We do not run a dentist referral service. The limited technical data described above may be processed by:

Service Providers

Third-party companies that help us operate our website (hosting and analytics).

Legal Requirements

When required by law or to protect our rights.

Health Information

When you use our tools, you may enter health-related information such as symptoms. Please note:

• Your answers are processed in your browser and are not sent to or stored on our servers
• Your answers, scores, and results are not attached to analytics events
• We are not a healthcare provider, and this website is not covered by HIPAA
• If you print or share a result, what happens to that copy is up to you

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing of your data

To exercise these rights, contact us at [email protected].

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected and how it's used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

Third-Party Links

Our website contains links to third-party websites, including affiliate partners. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

Questions? Contact us at [email protected]