Privacy Policy

Last updated: 2026-01-31

Urgent Dental Helper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Contact information (email address) if you sign up for our newsletter
  • ZIP code if you use our dentist finder feature
  • Symptom information you enter into our urgency checker tool
  • Any feedback or correspondence you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address (anonymized)
  • Pages visited and time spent on pages
  • Referring website
  • General location (country/region level)

Cookies and Tracking Technologies

We use the following tracking technologies:

Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your browsing behavior. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
FormSpark: When you submit information through our lead capture forms, we use FormSpark to process and store that data securely.
Affiliate partner tracking cookies: To attribute referrals to our affiliate partners.
Essential cookies: For basic website functionality.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services and tools
  • Respond to your inquiries and provide support
  • Send newsletters if you've opted in
  • Connect you with dental providers if you request it
  • Analyze website usage to improve user experience
  • Comply with legal obligations

Information Sharing

We may share your information with:

Dental Provider Partners

If you use our dentist finder feature and submit your information, we may share your contact details and ZIP code with dental providers in your area.

Service Providers

Third-party companies that help us operate our website (hosting, analytics, email services).

Legal Requirements

When required by law or to protect our rights.

Health Information

When you use our symptom checker tool, you may enter health-related information. Please note:

  • We do not store identifiable health information long-term
  • Symptom data is processed locally or anonymized for analysis
  • We are not a healthcare provider and this is not medical data under HIPAA
  • Do not enter highly sensitive personal health information

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

Lead form submissionsUp to 2 years
Analytics dataAnonymized, indefinite
Email communicationsUntil unsubscribe

Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Object to certain processing of your data

To exercise these rights, contact us at [email protected].

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected and how it's used
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell your personal information.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

•
Right to access: Request a copy of your personal data
•
Right to rectification: Request correction of inaccurate data
•
Right to erasure: Request deletion of your data ("right to be forgotten")
•
Right to restrict processing: Request limitation of how we use your data
•
Right to data portability: Receive your data in a structured format
•
Right to object: Object to processing based on legitimate interests
•
Right to withdraw consent: Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

Third-Party Links

Our website contains links to third-party websites, including affiliate partners. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

Questions? Contact us at [email protected]